Zoom has updated its terms of service to establish a “perpetual” right to use customer content to test and train AI but later clarified it will not use video, audio, or chats without consent.
- Following public scrutiny, Zoom once again updated its terms of service to clarify that it “will not use audio, video, or chat customer content to train our artificial intelligence models without your consent.”
- The updated service terms still require users to “hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights” to the customer content.